We are committed to providing you with a comfortable and secure shopping experience. That’s why we’ve designed a flexible return and exchange policy to meet your needs and ensure your complete satisfaction with our products.

Return and Exchange Terms:

Return and Exchange Period:

• Requests for returns or exchanges can be made within 7–14 days of receiving the product.

Product Condition:

• The product must be unused, in its original condition, and include all accessories and original packaging.

Non-Returnable Categories:

• Opened or used products.
• Products under special offers or customized items (unless a manufacturing defect is present).

Required Proof:

• Provide the purchase invoice or receipt as proof of the order.

How to Request a Return or Exchange:

1. Contact us via:

   • Email: [Add email address]
   • WhatsApp: [Add number]

2. Provide the following details:

   • The reason for the return or exchange.
   • Attach photos, if applicable, for defective or damaged products.

3. We will review your request and notify you of the necessary steps within 3 business days. (Confirm the timeframe)

Return and Exchange Fees: (Confirm details with the relevant team)

• Free of charge if there is a manufacturing defect or an error in the order.
• The customer is responsible for shipping costs in other cases.

We Are Here to Serve You!

Our goal is to ensure your complete satisfaction with your shopping experience.